Flaggity sits at the crossroads of quality management, welding, and software, so you'll meet terms from all three. Here's what they actually mean, in plain language.
Quality management terms
- NCR (Non-Conformance Report) — a formal record that something didn't meet requirements: a failed weld, an out-of-spec part, a safety hazard. It stays open and assigned to an owner until the issue is resolved, so problems can't quietly disappear. It's the starting point of the quality workflow.
- CAPA (Corrective and Preventive Action) — the investigation and changes that address an NCR. The corrective part fixes what went wrong; the preventive part stops it happening again. A CAPA isn't closed until the action is verified to have actually worked.
- 8D (Eight Disciplines) — a structured, team-based problem-solving method with eight steps (D0 through D8), often demanded by customers for serious problems. In Flaggity it's a type of CAPA that produces a polished, customer-facing report. It's heavier than a standard CAPA and reserved for issues that justify a full investigation.
- SCAR (Supplier Corrective Action Request) — a corrective action directed at a supplier when a non-conformance was caused by something they supplied. It's the same idea as a CAPA, but pointed outward at a vendor rather than inward at your own process.
- Root cause — the underlying reason a problem actually happened, as opposed to the visible symptom. 'The weld cracked' is a symptom; 'the procedure didn't specify a preheat for that material' is a root cause. Fixing root causes is what stops problems from recurring.
- Finding — a single observation from an inspection, carrying a severity and a citation to the standard it relates to. One inspection can produce several findings.
- Audit — a structured review of whether processes are being followed and records are in order. Flaggity's audit management (on higher tiers) helps you run and document these.
Welding and production terms
- WPS (Welding Procedure Specification) — the qualified, documented recipe for how a specific weld must be made: the material, joint, position, technique, and parameters. Welding to an approved WPS is how you ensure a weld will meet its requirements before you ever inspect it.
- BOM (Bill of Materials) — the structured list of all the parts and materials needed to build a product. It's the answer to 'what does this job actually require?'
- Work Order — a tracked commitment to produce something for a customer: what, for whom, and by when. The floor-facing facts are separate from the commercial details.
- Purchase Order (PO) — a formal document sent to a supplier to buy materials, with line items, quantities, and prices.
- Traveler — the document that follows a unit through production, carrying its instructions, status, and relevant records as it moves from station to station.
- WIP (Work In Progress) — work that has been started but isn't finished yet. Tracking WIP tells you what's actually moving through the shop right now.
- Work center — a station or resource on the floor with a daily capacity, used in scheduling to see whether you've committed more work than you can do.
Flaggity and platform terms
- EII (Evolving Industrial Intelligence) — Flaggity's broader vision: industrial software that doesn't stand still, growing toward intelligence that's owned by your company and works for your everyday industrial needs. You'll see it referenced around the platform's direction.
- Facility — a physical site or shop in your workspace that work and people are organized under.
- Tenant isolation — the guarantee that your company's data is completely separate from every other company on the platform. No shared pool, no cross-visibility.
- Master Admin — the company owner account, with the highest access plus billing and plan control.
- Add-on — an optional capability (mostly Enterprise) you switch on for an extra monthly cost, such as Production Scheduling or the Inventory Ledger.